Privacy Policy

Chimney Techniques ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information: When you fill out a contact form, request a quote, or schedule service, we collect information such as your name, email address, phone number, and mailing address.

Project Information: We may collect information about your home, fireplace, or project requirements to provide accurate quotes and services.

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and fulfill service requests
• Send you quotes, estimates, and project information
• Communicate with you about appointments and services
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., payment processors, email services)
• Business Partners: Manufacturers or suppliers when necessary to fulfill your order
• Legal Requirements: When required by law or to protect our rights

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

SMS Messaging

If you opt in to receive text messages from Chimney Techniques by checking the SMS consent box on one of our forms, you consent to receive customer care and marketing messages at the phone number you provided, including messages sent by an autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.

You can unsubscribe at any time by replying STOP to any message, or by clicking the unsubscribe link where available. Reply HELP for help, or contact us directly at 360-532-5959.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: